FAQ

Delivery

  • We deliver free of charge for orders over €40.
  • The shipping costs are just €4.99.
  • We ship the order within < 48 hours.

  • Where is my order?
  • How can I track my shipment?

You can follow the shipment here.

Return

Why don't we offer free returns?

We've found that free returns lead to an increase in unnecessary shipments. We therefore consciously forego this option in order to reduce our ecological footprint.

In countries with a legal right of withdrawal, we of course guarantee the possibility of returning orders within 14 days.

Please note, especially when it comes to food: If an order is canceled, the flawless products must be destroyed as they may not be sold again! For this reason and to protect the environment, we do not cover the costs of returns.

Our priority is protecting our environment.

We ask for your understanding. <3

Order

  • I received a faulty item, what now?
  • I received an incorrect order, what now?
  • An item is missing from my order, what now?

First of all: We apologize, and of course we'll do it well. Just get in touch here.

Do you have any further questions?